In Canberra, Ralph Managed the Ministerial Intervention and Global Processing Branch at what is now known as the Department of Home Affairs, Immigration and Citizenship.

He managed some 25 staff processing 4,000 sensitive requests per annum from immigration clients the world over including applications for Distinguished Talent and other work visa applications.

Ralph also worked in the Client Service Delivery Strategies Section and was appointed as one of seven departmental Change Managers to lead the department through significant change resulting from the Palmer and Comrie Reports (enquiries into wrongful deportation processes).

He has hands on experience both as a decision-maker and policy maker in the immigration space.